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simplex Meeting FAQ - Technical Questions

simplex Meeting FAQ - Technical Questions


  • Which webbrowsers are supported? 

Currently, the most recent versions of the following web browsers are supported:

  • Google Chrome
  • Mozilla Firefox
  • Opera
  • Chromium Edge
  • Safari

simplex Meeting application works on all platforms where these browsers are available, except on iOS where only Safari is supported.

  • Does simplex Meeting work on Adroid and iOS? 

Recent Android versions support all the web browsers that can be used to access our service. You can join a meeting with Safari and the latest iOS version too.

  • Is this service secure?  

We take in-depth precautions to maintain privacy. All communication between your browser and simplex Meeting servers use 256-bit TLS encryption. This is the same technology used by online banks and shopping sites. We don't serve data from other servers than our own. Audio and video conversation is entirely encrypted by the DTLS-SRTP standard. We hash every password in our database with individual salt.

  • What does ist mean when you say this service is "hostet in Switzerland"?

All our servers are physically located in Switzerland and managed by a Swiss hosting provider. All data served to you while using simplex Meeting are entirely served out of Switzerland. You receive the benefit of an entire service that is protected by Swiss laws.

  • What do you do with user data?

We use customer data only for technical debugging of our service offering and for anonymous usage statistics that we use internally in our company to improve our service. We will never access or read your data internally or externally. We will never give 3rd parties access to your data. We do not share your data with anyone except when we are legally obliged to do so under Swiss law. 


You weren't able to find whet you were looking for? Contact us now.

Our support team is available
from Monday until Friday
from 9 am until 5 pm
.
You will get an answer from us within 24 hours.

For immediate help outside office hours please contact the emergency support for a charge:
+41 44 580 97 16

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Our support team is available
from Monday until Friday
from 9 am until 5 pm
.
You will get an answer from us within 24 hours.

For immediate help outside office hours please contact the emergency support for a charge:
+41 44 580 97 16

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